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Repairs and Servicing

At TMB we have our own dedicated workshop for the repair and servicing of PCs, Laptops, Servers and all other types of IT equipment.

What to do when disaster strikes

There are times when it all goes so very wrong, that you just sit and look at your computer and say to yourself - 'I don't believe it'. It could be that you lost just a few hours work, or maybe you've got the famous 'Blue Screen Of Death' that everybody talks about with sympathetic nods, and you begin to think you've lost everything on your computer.

Getting your stuff back

Things may not be as bad as you think, though. It may be possible to recover your data and rebuild your PC: - sometimes back to factory settings, and sometimes back to what it was just before the crash.
There's no guarantees, of course, but in many cases we can recover data even when your PC won't do anything at all. All the processes we use are non-destructive, and so your disk won't be harmed in any way.
And it's not just computers that we can save - you might have accidentally deleted some photographs from your digital camera - we can often get those back too, if you haven't taken that many photographs since.
Or maybe you've deleted stuff from your external hard drive - give us a call - you never know just what we can recover.

Don't worry

The important thing to do in times like this is - Don't worry!
We know it's easy to say, and very hard to do, but it may not be as bad as you think.
At TMB we have some special procedures and processes to help us recover your stuff. It might be that Windows has just stopped working and your PC or laptop just won't start, but that doesn't mean all your stuff is gone.
There's always the chance that it could all be safe, and just needs to be copied onto a new disk.

At TMB we have some special procedures and processes to help us recover your stuff. It might be that Windows has just stopped working and your PC or laptop just won't start, but that doesn't mean all your stuff is gone.
There's always the chance that it could all be safe, and just needs to be copied onto a new disk.

When we cannot fix your IT equipment at your office or business premises, we can bring your hardware back to our County Durham workshop where we can efficiently strip and diagnose the problem in a purpose built environment.

Laptop Repair 3

Its also where we build custom PCs, Servers and other IT equipment to order, carry out servicing and any fault finding and problem solving of any hardware that is sent to us for repair.

keeping it working

 

Graphics Gripes

A good example is shown below:
One of ourclients called to say he needed a new graphics card as he was suffering problems with the screen display, however when we got his PC back to the workshop we discovered it was nothing other than dust in the cooling fins causing the card to overheat and effectively start shutting down.
A quick dismantle and clean and the addition of some new thermal paste had it working perfectly once again - saving not only the cost of a new card but also helping the environment by not having to dispose of the old card.

Service 1

Service 2

Service 3

 
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