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TelexUK
Wow! This man is the Oracle.
Just spent 30 mins sorting my laptop out with Tosh.
Great guy, technical genius and perfect problem solver with an understanding and empathy of a non-computer expert!
A credit to partner with.
Clive Hearn
Senior Energy Consultant
TelexUK
InDental Practice
As a longstanding customer of TMB International I have always been extremely satisfied with the service, support, and patience shown by Tosh and Brian. They are responsive to urgent situations whilst being methodical in the strategic planning of practice development. They are unobtrusive within the building respectful and reliable, always willing to go the extra mile to achieve the goal. Security is always a priority with TMB and never compromised, a professional service delivered every time.
Sue Mulholland Practice Manager InDental Practice Ltd
David Meiklejohn
Delighted with the friendly, efficient and knowledgeable help we received from TMB when we suffered the devastation of a failed external hard drive with the loss of over 4GB of data.
Glad to be able to report that TMB not only quickly and effectively retrieved all the data, charged an extremely fair and reasonable amount for their expert services, but were also lovely to deal with. TMB were recommended to us - we will have no hesitation in doing the same.
D S Meiklejohn Creative Solutions Ltd
Maureen and Alan Kent
We would like to thank you for the service you provided for us. The problem was not straightforward but both you and Brian went out of your way to resolve it. We particularly appreciate it that you spent time over the Christmas period when you had expected to be finished for the festive season. We felt that you went above and beyond what might have been expected and are very pleased and happy to be up and running again with our PC. We hope we don’t need you again but if we do you would be our first port of call and would be happy to recommend you to future clients.
Maureen and Alan Kent Private Clients
Maxine Johnson
Tosh came to my office yesterday to fix some issues I had with a laptop. He was thorough in his working, explained the issues to me and how they could possibly be prevented in the future and got another laptop working again. I cannot recommend him more highly. Thanks Tosh!
Maxine Johnston Maxine Johnston Marketing http://www.maxinejohnstonmarketing.co.uk
Hazel Fish
Just to let you know our computer is like new again - really fast, with no freezing or drop outs, we will be recommending you to any of our friends who need work done. Thank you soooo much for saving our sanity not to mention our windows where we were likely to throw our unresponsive machine. Thank you again.
Hazel Fish - Private Client
Pete Wilkinson
I've known Tosh Townsend of TMB for a few years now and he has always impressed me with his knowledge and more importantly the ease at which he can explain how things work. Recently I experienced technical difficulties in relation to my back up solution. Tosh very quickly and efficiently downloaded some free software to my computer, he then loaded my hard drive and scheduled a regular backup. He then organised my main files so they would be backed up and be totally secure. He did all this inside 60 minutes and to a very high standard.
More recently I had another challenge with some Customer Relationship Management Software and my Outlook calendar. Tosh (over the telephone) quickly diagnosed the problem, talked me through how to rectify the problem and everything now is working perfectly. It is worth noting that I did talk first to the software provider who could not sort me out. I am very impressed with the service I have received from TMB and in particular Tosh Townsend, I will certainly recommend him to my friends, colleagues and clients. If you're looking for effective, reliable and straight forward IT support Tosh is your man.
Pete Wilkinson
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Ann MacDonald
I have never felt so relieved as when TMB managed to piece together my broken USB memory stick, and they saved not only the day, but also my business
Ann MacDonald
Director, AMI Consulting
John Spires
Principle
Tosh's vast knowledge and enthusiasm are very obvious, but what is more evident is his friendliness and willingness to help non 'techie' people understand what all the bells, whistles and gizmo's really do.
A real helpful straight talking bloke, even in the 21st century.
Sharron Skeen
Tosh's mantra is "Keeping IT Simple" and this he certainly does. Tosh did a thorough diagnostic of my sick office PC and had it up and running like a new machine in a matter of hours. As well as being an expert in his field, Tosh is a lovely guy to work with and I would have no hesitation in recommending him and his work.
Sharron Skeen
Westwood Accountancy
Karen James
Tosh came to my rescue when my computer developed a very nasty virus. He methodically worked away to clean the whole thing up and return it to me good as new. He was also very kind to lend me a computer while mine was being restored to health. Tosh knows his stuff and goes the extra mile for his clients - I would certainly recommend him if you have any IT issues
Karen James CloudVA
Chris Angus
Tosh is one of the most dedicated people I have ever worked with. He assisted me on a visualisation project for a major rail client and worked with me through the night to ensure that the final visualisation exceeded the clients expectations - which it did by far. He has a keen eye for detail and quality in anything that he does, wins respect with clients and is well liked within his peer group. I would recommend him to any organisation that would want to acquire this very valuable asset.
Chris Angus Business Development and Marketing Manager, Intergraph
Craig Hindson
I run Life Chiropractic, a small health business and our computer technology is paramount as it helps us leverage our time. We use it to take scans, make appointments and organise promotions. After having years of problems I found I was losing a lot of key information such as important emails, and it was taking an age for the computers to start up and shut down. My staff were getting very frustrated and I was on the verge of throwing the computers out of the window - I'd tried sorting them out myself but had spent hours and got nowhere. I'd met Tosh of TMB international through Network North and he seemed the ideal man to check out our system. Within a few minutes of him arriving the computers were much quicker and snags which we had lived with for years were gone. A great service which I will definitely use again.
Craig Hindson CEng MIMarEST Low Fell, Gateshead http://www.lifechiropractic.co.uk/
Josef Kirby
Tosh helped fix my computer for me when I thought it would never work again. I had encountered the dreaded Blue Screen of Death and thought that was the end of the road for my laptop. After a quick call to Tosh, he gave me a few ideas as to what it could be, and after I had considered all the choices, he then talked me through a step-by-step process of restoring my laptop, even re-installing the OS for me. It now runs perfectly, with no problems or errors encountered since. I highly recommend TMB if you ever have a hardware or software problem, or even a question regarding anything to do with technology that you may be unsure about. Fast, honest and professional: everything you need in an expert on computers.
Josef Kirby - Private Client
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